Resources for Health Insurance Portability and Accountability Act (HIPAA)

Discovering the Value of Business Process Management (BPM) as an Approach for health care industry

sys-con.com

The health care industry, including hospitals handles enormous amount of data and carries the responsibilities of life-and-death. Thus it has the greatest need for sophisticated information systems. Yet the implementation of large-scale and robust-enough IT systems in public healthcare institutions can be challenging as well as ineffective. We know that several large American medical centers have not been successful in attempting to execute major upgrades or overhaul their processes. Without careful preparation and agile execution, some may experience a serious, expensive, and distracting fate. With the pace of today's technological innovation and efficiency demands, health care organizations need enhanced customer service orientation, a multi-channeled marketing strategy, and an effective legal and regulatory compliance model. This article will describe both BPM and the legal aspects that together form a foundation for process discovery, improvement, and optimization, and thus organizational effectiveness. Among the legal aspects, we will discuss SOX and HIPAA, which is more closely affiliated to the healthcare model.

View the Resource

Share or bookmarklet this web page at: